Website Migration

A: When your current hosting provider can no longer fulfill the needs of your website, or when you go through constant downtime, or if you have to wait for hours for the support team to get back to you, it might be a smart idea to change your provider, i.e. to move all the files for your web sites as well as your databases from your present provider to your future provider. At ELDAN TOUCH, we realize that this can be hard and time–consuming. That is the reason why we will perform all that for you for free!Our knowledgeable technical team reps will transfer your site content from your present web hosting provider to us. Our technicians have extensive experience with website migration and can handle everything – from a normal WordPress blog or Joomla^™–powered site, to a very complex, custom–built web app.

A: There are many aspects to bear in mind – the total number of files, the size of the database, the complexity of the website itself and the present workload of our website migration professionals, etc. Having said that, we do our very best to accomplish all web site migrations in a 48–hour time window. Less sizeable websites are transferred faster – usually in less than 24 hours.

A: Yeah. We will need to have the name of the website that you wish us to move. We will also need a way to log in to your old hosting account so that we can get the content associated with your website.

A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a customer. We’re focused on safeguarding the security of the personal details obtained from the clients. To accomplish this, we use technical safety measures in order to prevent the loss, the misuse, the modification or the illegal leak of the personal data under our control. The safety measures include, but are not limited to: physical, digital and administrative procedures to protect and secure the info that we assemble on the Internet. When we request users to supply financial information (for instance, a debit card number), this info is encrypted using the SSL (Secure Sockets Layer) technology.

A: Nah. Your web site will remain visible online during the migration. As soon as everything is done on our end, we’ll let you know so that you can preview it and check for problems. If everything’s OK, all you will need to do is edit your domain’s DNS records.

A: Nah. We’ll never touch base with your hosting provider about anything. They won’t be aware of the web site transfer either.

A: We can migrate your web site from any hosting provider or any Linux–based hosting platform on condition that we can get access to the Control Panel and there is File Transfer Protocol access available.The only websites that we cannot migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.