Q: What does the web site migration service involve? Will my web site be secure?
A: When your current hosting provider can no longer fulfill the needs of your website, or when you go through constant downtime, or if you have to wait for hours for the support team to get back to you, it might be a smart idea to change your provider, i.e. to move all the files for your web sites as well as your databases from your present provider to your future provider. At ELDAN TOUCH, we realize that this can be hard and time–consuming. That is the reason why we will perform all that for you for free!Our knowledgeable technical team reps will transfer your site content from your present web hosting provider to us. Our technicians have extensive experience with website migration and can handle everything – from a normal WordPress blog or Joomla™–powered site, to a very complex, custom–built web app.
Q: Just how long will the web site migration procedure take?
A: There are many aspects to bear in mind – the total number of files, the size of the database, the complexity of the website itself and the present workload of our website migration professionals, etc. Having said that, we do our very best to accomplish all web site migrations in a 48–hour time window. Less sizeable websites are transferred faster – usually in less than 24 hours.
Q: Do you require something from me before you begin transferring my site?
A: Yeah. We will need to have the name of the website that you wish us to move. We will also need a way to log in to your old hosting account so that we can get the content associated with your website.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: Will there be any outage for my website?
A: Nah. Your web site will remain visible online during the migration. As soon as everything is done on our end, we’ll let you know so that you can preview it and check for problems. If everything’s OK, all you will need to do is edit your domain’s DNS records.
Q: Will my old web hosting provider need to provide any information/assistance?
A: Nah. We’ll never touch base with your hosting provider about anything. They won’t be aware of the web site transfer either.
Q: Does it make any difference what platform my present provider is using?
A: We can migrate your web site from any hosting provider or any Linux–based hosting platform on condition that we can get access to the Control Panel and there is File Transfer Protocol access available.The only websites that we cannot migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.