A 99.9% Server Uptime
We’ve set up our shared hosting platform using dependable hardware and strongly modified software. Our administrators have installed a modified version of Security–Enhanced Linux on our hosting servers to ensure maximum security and reliability. We have installed a number of DoS protection units along with powerful firewall software to make sure our internal network is unassailable and secure.
All shared hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you want to supply a first–rate web hosting service, you can scarcely trust the default network configuration in a datacenter. We have set up our very own custom internal network so as to ensure a blazing–fast connection speed with the rest of the world.
And thanks to this, no matter which datacenter facilities you select: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done just about everything to minimize all possible risks with our cloud hosting plans and while we provide first–class client support, there are times when the client is simply not satisfied with what we are offering. Or he wants to move to a more robust web hosting service, like a VPS server or a dedicated server.
That’s why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not fully satisfied, you will receive a reimbursement.
24/7 Technical Support
We have attentively selected each member of our 24x7 support staff so that we can provide the best possible client care service you can get. Each of our support engineers has lots of years of experience dealing with web hosting accounts behind his back, therefore they know what they are doing. Plus, they’re at your disposal 24/7/365 – you will be able to touch base with them whenever you want and they’ll respond back to you ASAP.
Their average support ticket response time is under twenty minutes, whilst with other hosting companies you are forced to wait around for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be responded to in less than an hour.