Customer Support Channels
A 1–hour Response Guarantee
Supplying top notch support on–time is our top priority, so we support each shared hosting plan with a 1–hour ticket solution guarantee. As soon as you send a ticket or send us a message, our customer technical support team will try all they possible can to provide the most adequate solution to your issue and to provide you with assistance quickly.
A Top–quality Support Service
Contact us every time required. Our team of professionals will be online for you 24x7x365 to respond to all of your inquiries and to handle any matter that you may have. You can easily open a customer assistance ticket from your Online Control Panel or send us an e–mail whenever. Additionally, on business days, you could ring us or make use of the live chatting option.
An Intuitive Help Section
ELDAN TOUCH’s Control Panel features a complete knowledge base that’s built into all areas. In each section, you will find a Help press button which will load for you a variety of step–by–step online classes on how to make use of a certain function or accomplish a specific action. Moreover, we have created course movies so as to get a better idea of the Control Panel’s interface.