1 hour ticket response
Our team of technicians is focused on giving quick answers to all your questions. We’ll examine your helpdesk ticket the second it is delivered and will reply back to you with a solution to the problem within maximum 60 minutes after the customer support ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.
A First–Class Customer Care Service
Our technical support team representatives have substantial experience in the shared hosting realm and are accomplished enough to deliver a prompt solution to your problem. If, however, the problem at hand is not within the competency of a client support engineer, the trouble ticket will be sent to a programmer or admin for further assistance.
An Easy–to–Browse Help Center
In the Online Control Panel you will find an intuitive Help section where you can find quick tips on how to use our services. You can see the answers to your inquiries in our F.A.Q. database, see more information in the web hosting account administration articles or check out our how–to video tutorials.